HOUSTON — Continental Airlines Inc. said Wednesday it is closing a call center in Tampa, Fla., and cutting 500 reservation agents companywide. The carrier cited a weak economy and customers’ growing preference for Web-based reservations. About 100 of the eliminated positions will be in Tampa, about 270 in Houston and 80 in Salt Lake City, spokeswoman Kelly Cripe said. The closure will be completed by July 19, Continental reported.
wire reports
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